Shipping policy

Effective Date: 03/12/2024

At Islamic Shop Al Zahra, we strive to ensure a smooth and efficient delivery process. Please review our shipping policy for details on processing times, delivery options, and in-store pickup.

Processing Time

All orders are processed within 1 to 3 business days. Orders are not processed on weekends or holidays.

If we experience a high volume of orders or unforeseen delays, we will notify you promptly.

Local Shipping (Mainland UK)

  • Free Delivery: Available for orders over £50.
  • Standard Delivery Fee: £2.99 for orders under £50.

Delivery times may vary based on your location but typically range from 3 to 5 business days after processing.

International Shipping

Currently, international delivery is not automatically available at checkout. For shipping outside of the UK, please contact us directly at info@al-zahra.co.uk or +447828855999 for pricing and delivery options.

In-Store Pickup

You can skip shipping fees by opting for free local pickup at:
92 Evington Road, Leicester, LE2 1HH, United Kingdom

  • After placing your order and selecting local pickup at checkout, your order will be prepared and ready for collection within 1 to 3 business days.
  • You will receive an email notification when your order is ready, along with pickup instructions.

Please bring your order confirmation email when collecting your purchase.

Additional Information

  • Order Tracking: Tracking details will be provided via email once your order is dispatched.
  • Delays: While we strive to meet delivery timelines, delays may occur due to shipping carrier issues, weather, or other unforeseen circumstances.

For any questions or concerns about your shipment, please contact us at:

Thank you for shopping with Islamic Shop Al Zahra!